Privacy Policy
Who We Are
Shabab Restaurant is owned and operated by Shabab Restaurants Limited (Company No: [insert number if applicable]), with its registered office at [insert full address].
We operate the following venue:
Shabab Restaurant – 66 - 68 Wellington Street, LS1 2EE
Throughout this policy, “Shabab Restaurant,” “we,” “our,” or “us” refers to Shabab Restaurants Limited.
Your data is collected and managed by Shabab Restaurants Limited unless stated otherwise. You will only receive communications from Shabab Restaurant unless you have opted in for broader communications.
Contact Details
Address: 66 - 68 Wellington Street, LS1 2EE
Phone: 0113 513 0919
General enquiries: info@shabab.co.uk
Privacy enquiries: [insert privacy email address]
About This Policy
This policy explains:
- What personal information we collect
- How we use and store it
- How and when we share it
- Your rights regarding your data
- How you can contact us
By using our services, visiting our website, or making a booking with us, you agree to the practices outlined here.
What We Collect and Why
| Interaction | What We Collect | Purpose | Lawful Basis |
|---|---|---|---|
| Enquiries | Name, Email, Phone, and details of your query | To respond and assist with your enquiry | Legitimate interest |
| Bookings | Name, Email, Phone, booking details | To manage and confirm your reservation | Contract |
| Mailing List Signup | Name, Email, Phone (optional) | To send you updates, news, and offers | Consent |
| Card Security | Name, card details (via our payment processor) | To secure bookings and process payments | Contract & Legitimate interest |
| Job Applications | CV details including contact information | To assess and process your application | Contract & Legitimate interest |
CCTV & Photography
- CCTV is in operation at our venue for safety and security. Footage is kept for up to 30 days and may be shared with authorities when required by law.
- From time to time, we may photograph events for promotional purposes. If you appear in a photo and would like it removed, please contact us at [privacy email].
Job Applications & CV Retention
- CVs are stored securely and only accessed by authorised staff
- Retained for 6 months if an application is unsuccessful
- Not used for marketing or shared outside Shabab Restaurant
Retention Periods
- Mailing list/loyalty data: Until you unsubscribe or after 24 months of inactivity
- Booking data: Retained for 6 months after your visit
- Card data: Stored securely by our payment provider, compliant with PCI standards
- Customer service interactions: Retained for up to 30 days after resolution
Sharing Your Data
We only share your data with trusted providers who help us deliver our services, including:
- Booking platform: Stamepe – Booking management
- Payment provider: Stripe – Payment processing
- Mailing list provider: Brevo – Sending newsletters and offers
- Analytics platforms: Google Analytics, Facebook – To improve and tailor our services
We may also share your data if required by law, with law enforcement, or to protect safety or prevent fraud.
International Transfers
Some providers (such as payment processors) may store or process your data outside your country. These providers comply with applicable safeguards such as Standard Contractual Clauses or equivalent legal frameworks to protect your information.
Your Rights
You can:
- Access a copy of your data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to certain uses of your data
To exercise these rights, email us at [privacy email] with your name, date of birth, and contact details so we can verify your identity.
Security
Your personal data is protected by robust physical, electronic, and organisational safeguards. We comply with industry standards including PCI-DSS for payment security.
Complaints
If you have concerns about how we handle your data, please contact us first at [privacy email].
You may also raise a complaint with your relevant data protection authority (for example, the Information Commissioner’s Office in the UK via www.ico.org.uk).
Cookies
Our website uses cookies to improve performance and user experience. Cookies help us:
- Enable essential site functions
- Track website usage
- Remember your preferences
- Provide relevant advertising
You can manage or block cookies via your browser settings. Non-essential cookies expire after 24 months.
Policy Updates
This policy may be updated from time to time. The most recent version will always be available on our website.